Google Forms are outdated

Google Forms has been a popular tool for businesses and organizations to collect user feedback for many years. However, as technology continues to evolve and new tools become available, it's becoming clear that Google Forms is starting to show its age. In this blog post, we'll explore why Google Forms is outdated and why WhatsApp has emerged as a superior option for collecting user feedback.

One of the biggest drawbacks of Google Forms is that it's not very user-friendly. The interface can be confusing and difficult to navigate, especially for those who aren't very tech-savvy. Additionally, the process of filling out a form can be tedious and time-consuming, which can lead to low response rates.

Another major issue with Google Forms is that it's not very mobile-friendly. With the majority of users accessing the internet on their smartphones, businesses need to have a mobile-friendly way to collect feedback. Google Forms simply doesn't cut it in this regard, as it's not optimized for mobile devices.

WhatsApp, on the other hand, is a much more user-friendly and mobile-friendly option for collecting user feedback. The interface is simple and intuitive, making it easy for users to provide feedback quickly and easily. Additionally, WhatsApp is a messaging app that is widely used globally, so it's likely that most of your customers already have it installed on their smartphones.

Another advantage of WhatsApp is that it allows for real-time communication. This means that businesses can respond to customer feedback in real-time, which can help to build trust and improve customer satisfaction. Additionally, WhatsApp allows businesses to create groups, which can be used to gather feedback from multiple users at once, making it a more efficient option for collecting feedback.

In conclusion, Google Forms may have been a valuable tool for collecting user feedback in the past, but it's becoming increasingly outdated. WhatsApp, on the other hand, is a much more user-friendly and mobile-friendly option that allows for real-time communication and efficient feedback collection. If you're looking to collect user feedback, it's time to ditch Google Forms and give WhatsApp a try.

SuprForms can help you achieve this transition at a click of a button.